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Ears: 1) Put dog on leash
2) Secure leash to immovable object
3) Clean ears
4) Reward

Stairs: What's worked for me is to physically take the dog to the top of the stairs. I hold the collar or leash and go down a few steps, then turn around facing him put one hand on each side of the collar and gently pull the resisting dog down so his front feet are on the first step. I give him a short break and tell him how great he is, then pull him down the next step. We repeat this to the bottom. I've never had to do this more than a few times, most dogs get the hang of it on the first trip down. By standing below him and keeping a firm grip on the collar you are making sure he can't accidentally fall down the staris.
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